Effective Date: February 19, 2025

Welcome to The Classic Wineseller! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information. By using our website or services, you agree to the terms outlined below.

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Privacy Policy

1. Information We Collect

We may collect personal information, including but not limited to:

• Name, email address, phone number, and mailing address

• Cell phone numbers for order confirmations, customer support, and marketing communications

• Payment details (processed securely through third-party platforms)

• Purchase history and event registration details

• Website usage data, including cookies and tracking information

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill wine and event ticket purchases

• Communicate with you about orders, upcoming events, promotions, and special offers

• Improve our website, services, and customer experience

• Comply with legal and regulatory requirements

• Conduct marketing campaigns via email, SMS, and digital advertising

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3. Website Tracking & Cookies

We use several types of tracking technologies on our website, including:

• Cookies & Web Beacons: To enhance your browsing experience and analyze website traffic.

• Analytics & Advertising Pixels: To measure website performance and deliver targeted marketing.

• Third-Party Tracking: Some tracking may be performed by third-party services for advertising and analytics.

 

By using our website, you consent to this tracking. You can adjust your browser settings to disable cookies, but doing so may affect site functionality.

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4. Sharing & Selling of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information is only shared when necessary to process your purchases, fulfill orders, or provide services through trusted third-party partners, such as payment processors or event ticket platforms. These partners are required to protect your information in accordance with their own privacy policies.

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5. Data Security

We implement security measures to protect your personal information, but no online transaction is 100% secure. By using our services, you acknowledge and accept this risk.

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6. Opt-Out & Contact Preferences

You may opt out of marketing emails or SMS messages at any time by following the instructions in our communications or by contacting us directly:

📧 Email: info@classicwineseller.com
📞 Phone: 828-452-6000

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User Agreement

1. Acceptance of Terms

By using our website, purchasing from us, or attending our events, you agree to comply with these terms.

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2. Age Restriction

You must be at least 21 years old to purchase wine or attend alcohol-related events. By making a purchase, you confirm that you meet this requirement.

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3. Orders & Payments

• All sales are final unless otherwise stated.

• Orders placed through third-party websites are subject to their terms and conditions.

• We reserve the right to cancel orders due to pricing errors, availability, or other unforeseen circumstances.

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4. Event Policies

• Event tickets are non-refundable unless canceled by The Classic Wineseller.

• We reserve the right to refuse entry to any event for any reason, including failure to meet age requirements.

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5. Limitation of Liability

The Classic Wineseller is not responsible for damages resulting from the use of our services, including those provided by third-party platforms.

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6. Updates to This Policy

We may update this Privacy Policy & User Agreement periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

 

For questions or concerns, contact us:
📍 Address: 20 Church Street, Waynesville, NC 28786
📧 Email: info@classicwineseller.com
📞 Phone: 828-452-6000